Privacy PolicyPrivacy Policy

What: We collect anonymous information about your visit using cookies and analytics tools – like pages visited, time spent, general location (country), device type, and browser.

Why: To understand how people find us and use our public-facing site, helping us improve information and navigation. We use Amplitude and Google Analytics for this.

What: We collect information needed to create and manage your account (like your name, email address) and data on how you interact with the platform’s features.

Why:

• To enable you to log in and use the platform’s functionalities.
• To send you important account-related and service communications (more on this below).
• To understand how different features are being used so we can prioritize improvements and fix issues. We use Amplitude to help analyze this platform usage data. This data is linked to your user profile within our system but is primarily used in an aggregated way to guide product development.

• 🍪 Necessary: Essential for basic functionality and security (like keeping you logged in). The landing page and platform won’t work correctly without them.
• 👍 Preferences: Remember your settings (like language) for a smoother experience.
• 📊 Analytics: Help us gather anonymous statistics about landing page visits (Amplitude, Google Analytics) and pseudonymized/identified data about platform usage (Amplitude) to understand user behavior and improve our services.
• 📢 Marketing: Might be used to understand the effectiveness of how users find us or to share relevant updates.

You’ll see a cookie consent banner on your first visit where you can choose your preferences (except for Necessary cookies). You can usually change these settings later via a “Cookie Settings” link (often in the footer) or through your browser settings.

Information you provide upon registration and data generated through your use of the Ardor Cloud platform is stored on secure servers.

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using Ardor Cloud, you consent to this transfer. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including using trusted partners who commit to adequate data protection standards.

We retain your data as long as needed to provide the Ardor Cloud service to you, comply with legal obligations, or for legitimate business purposes like internal analytics (anonymized/aggregated data may be kept longer).

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under this age. If you become aware that a child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

We may update this policy as our platform evolves or regulations change. Significant updates will be communicated (e.g., via email or a notice on the platform). The latest version is always here, dated at the top.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:

• Chrome
• Internet Explorer
• Firefox
• Safari
• Edge
• Opera